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Returns & Exchanges

Free Returns Worldwide

Returns should be made within 30 days of your original order date. Fill out your reason for your return on the given return form. The items in your return must be in original condition, unworn, unwashed, and unaltered. Items must have all tags attached. If you believe you have received defective or incorrect merchandise (style, size, or color), you must contact us at [email protected] and provide a photo of the defect and keep all the packaging.

*Please Note: Customized Rings with an Engrave Letter can't be returned or exchanged.

A Return Label will follow with your order. If you have not received a return shipping label, please send your return to:

Blue Billie AB
Karlavägen 70
114 59 Stockholm, Sweden

Exchanges

Exchanges should be made within 30 days of your original order date. Please fill out very careful in the return form what you wish to exchange your product to and write with clear writing. If you wish to trade for something more expensive will our support team contact you to pay the remaining value and if you change to something less expensive you will receive the difference within 10 working days.

*Please Note: Customized Rings with an Engrave Letter can't be returned or exchanged.

To exchange your product, please email [email protected]