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Extended Returns & Exchanges during December During December we will offer an extended return & exchange policy of 30 days due to Christmas.

Returns

During December we will offer an extended return & exchange policy of 30 days due to Christmas.

Returns should be made within 14 days of your original order date. Fill out your reason for your return on the given return form. The items in your return must be in original condition, unworn, unwashed, and unaltered. Items must have all tags attached. If you believe you have received defective or incorrect merchandise (style, size, or color), you must contact us at [email protected] and provide a photo of the defect and keep all the packaging.

The customer is responsible for the shipping fees to return an unwanted product. If a defected/ or incorrect product has been sent, Blue Billie will provide you with a paid return label to ship back to Blue Billie and send you the correct/non defected item free of charge.

If you have not received a return shipping label, please send your return to:

Blue Billie AB
Karlavägen 70
114 59 Stockholm, Sweden

Exchanges

During December we will offer an extended return & exchange policy of 30 days due to Christmas.

Exchanges should be made within 14 days of your original order date. Please fill out very careful in the return form what you wish to exchange your product to and write with clear writing. If you wish to trade for something more expensive will our support team contact you to pay the remaining value and if you change to something less expensive you will receive the difference within 10 working days.

To exchange your product, please email [email protected]