Returns should be made within 30 days of your original order date. If you want to return or exchange your item and live outside of Sweden the return shipping fee is not covered by Blue Billie, therefore you are responsible for covering the shipping fee.
Fill out your reason for your return on the given return form. The items in your return must be in original condition, unworn, unwashed, and unaltered. Items must have all tags attached. If you believe you have received defective or incorrect merchandise (style, size, or color), you must contact us at [email protected] and provide a photo of the defect and keep all the packaging.
*Please Note: Customized Rings with an Engrave Letter can’t be returned or exchanged.
A Return Label will follow with your order. If you have not received a return shipping label, please contact us at [email protected]