Shipping & Returns
Christmas eve is getting closer, here’s the final dates to keep track of:
Sweden: order by December 20, before 16:00
EU & the rest of the world: order by December 17 before 16:00
Swedish orders- Free Shipping
POSTNORD & DHL
Blue Billie will handle your order within 24 h. Delivery time is 2-5 days in Sweden. You can choose PostNord or DHL as delivery service all over Sweden.
PostNord will delivery to your mailbox at home. DHL will ship to your closest Service Point.
Once your order has been shipped you will receive a confirmation email and information on how to track your package. When you place your order, a notice will be sent to you by email.
Please note that your order will be held at your service point for a maximum of 14 days. Upon not picking up your order, in which case it will be sent back to the Blue Billie offices, you will be charged a fee of 150 SEK. If contacting us claiming you still want your order, this fee will be reduced to 49 SEK, for shipping back. The delivery time might be delayed during holidays and the summer.
Customers living within the European Union will be charged a shipping fee of €10 at checkout.
Customers living outside the European Union will be charged a shipping fee of €20 at checkout.
Blue Billie will handle your order within 24 h. We ship worldwide. Delivery time is 2-5 days. We will send your order with DHL.
Once your order has been shipped you will receive a confirmation email and information on how to track your package. When you place your order, a notice will be sent to you by email. The delivery time might be delayed during holidays and the summer.
Please contact us at firstname.lastname@example.org if you have any questions.
Blue Billie is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.
VAT number: SE559022935601